Shipping Policy
Processing time
Orders are typically processed within 1 to 2 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Shipping rates and delivery
We offer standard shipping within the continental United States. Shipping rates and estimated delivery times are calculated at checkout based on your location.
International shipping
We do not currently ship internationally. We plan to expand shipping to additional countries in the future.
Lost or damaged packages
If your package arrives damaged or does not arrive within the estimated delivery window, please contact us at support@heelbase.com and we will work to resolve the issue.