Shipping Policy

Orders are typically processed within 1 to 2 business days. You will receive a shipping confirmation email with tracking information once your order ships.

We offer standard shipping within the continental United States. Orders at or above our free shipping threshold qualify for free standard shipping, and orders below it are charged a flat standard shipping rate. The current threshold and rate are shown on every product page and in your cart, and the exact shipping cost for your order is confirmed at checkout before you pay.

We do not currently ship internationally. We plan to expand shipping to additional countries in the future.

If your package arrives damaged or does not arrive within the estimated delivery window, please contact us at support@heelbase.com and we will work to resolve the issue.